Frequent questions

To view our product prices and place an order, you must apply for an account.

  • We explain how to request and create your account here.

We will contact you within 48 hours (working days) to assign your user.

Please contact us by email at professionals@bomboneriapons.com. In the email you must indicate the order number and the modification you wish to make.

Currently, shipping times are subject to the management of our logistics operators. Standard shipments are delivered between 1 and 3 business days.

You can change your billing information and addresses on the Account page > Account details (See Addresses).

  • Learn how to manage your addresses here.

We currently accept bank transfers and credit/debit card payments.

  • We show you the process and payment methods here.

You can download your invoices in your account's order history.

  • We explain how to download your invoices here.

If you cannot download it, write to us at professionals@bomboneriapons.com with your order number and billing information; we will send you the invoice by the same means.

You can contact us by calling 93 332 70 46 or at professionals@bomboneriapons.com, indicating the order number that you can find in the confirmation email.

Still can't find what you need?

You can also request help by phone (+34) 93 332 70 46 or by email at professionals@bomboneriapons.com